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Discover your ideal destination in Japan!
NEW [Special Highlights]
East Hokkaido - Kushiro
JAL, British Airways, Finnair and Iberia
Together offering you more between Europe and Japan
Latest News and Offers
- Japan Airlines to Introduce New Autumn Menus on International Flights
- Japan Airlines Certified as 5-Star Airline at SKYTRAX Awards Ceremony
- JAL's Wine Advisors Produce an Original Cuvée for Premium Economy and Economy Class Customers
- JAL Unveils First and Business Class Wine and Japanese Sake Selections International Flights for Fiscal Year 2018
- JAL and Wi2 Collaborate on a Free Wi-Fi Connection App for Overseas Visitors
Service Notices/Travel Alerts
A substitute service for lounge service (Non-Schengen area) in Helsinki Airport- Important Notice to Prevent Unauthorized Logins by "Spoofing" from Third Parties
- Partial Refund of Payment due to Inflight Shopping System Malfunction
- JAL Updates Privacy Policy Following Recent EU Regulation Changes (General Data Protection Regulation)
- Regarding tickets purchased on 24APR or 25APR* by credit or debit card through the JAL website, reservation center, or at an airport
- Be aware of suspicious Facebook post using Japan Airlines (JAL)
- Frequent asked questions about how to use the new web booking function.
- Changes of handling procedures due to transformation of Passenger Service System
- Special notice for passengers holding ticket that includes airberlin flight
- Request for Quick Seating and Fastening of Seat Belt after Boarding
- Withdrawal of Japan Rail Pass Sales
- Restrictions on liquids, gels and aerosols as carry-on baggage
- Information regarding fuel surcharge and insurance surcharge for international flights
- Passenger Rights regulation EC261/04
